Privacy Policy

This privacy policy sets out how we, FestQ Services LLC, use and protect any information in connection with your use of this website.

We are committed to protecting your privacy and this notice is provided to explain our practices relating to any information you may provide and by which you can be identified when using this website.

The Information We Collect

You are free to visit and consume content on our website without disclosing any personally identifiable information. However, for the purposes of providing certain services on this website, and in order for such services to work as intended, we will need to collect limited personal information from you.

We may collect your name, the name of the company or organization you represent (if applicable), contact information (including email address, phone number, and mailing address), and other information relevant to the events, products and services provided or advertised by this website.

How We Use Your Information

We use the information you give us in order to maintain internal records, provide the products or services you have purchased or registered for, and provide you with updates and information on new products or services we may provide related to your past purchases and registrations. We do not share this information with any outside parties.

We use your email address in order to respond to any questions or issues you have sent to us, and to share any information about events or services that you have shown interest in, purchased, or registered for.

By submitting your work to festival events or competitions advertised on this website, your email address and other contact information may also be used to allow entertainment industry professionals (such as producers, distributors, sales agents, agents, managers, and others working in the film and television industry) to contact you about your work.

Cookies

A cookie is a small file containing data which often includes a unique identifier that is sent from a website to your browser when you log in to a website using a username and password. We may use cookies to keep track of the status of a purchase, the login status of a user, or other similar purposes. We do not use cookies to track you or your browsing habits or searches.

Security

We are committed to ensuring that the information you provide us is securely stored. In order to prevent unauthorized access, we have implemented Secure Socket Layer (SSL) technology and any passwords you may provide to log into protected areas of the website are stored in the form of secure hashes. We have taken all reasonable precautions to put in place suitable physical, electronic and administrative procedures that aim to keep your information safe. All payments are processed by third parties such as PayPal or festival submission services' payment providers. We do not store nor handle any credit or debit card numbers, bank account numbers, or any other sensitive payment information.

Links to Other Websites

Our website may contain links to other websites of interest to our visitors, including sponsors and websites operated by unrelated third parties. Such links are provided either to deliver products and services you have purchased or to provide information on topics related to your interest in our website. However, please be aware that we cannot be held responsible for the content or privacy practices of the individuals or organizations who operate any such third party website. Their practices cannot be governed by this privacy policy. We encourage you to exercise caution and read the privacy policies applicable to the third party website in question.

Newsletters and Marketing

If you have previously consented to receive promotional communications from us, you may opt out at any time either using the link provided on the email or by contacting our support staff.

GDPR

The General Data Protection Regulation (GDPR) is a regulation in European Union law for data protection and privacy for individuals within the European Union (EU) and the European Economic Area (EEA.) It addresses the export of personal data outside of the EU and EEA. The GDPR aims to give control to citizens and residents of the EU over their personal data. Accordingly, we aim to give you control of your data.

If you believe that any information we have collected from you is inaccurate, or if you no longer wish for us to maintain records of the data you provided, feel free to contact our support staff with your request and we will address your concern as soon as possible.